STANDARD TERMS AND CONDITIONS OF SALE
1. ACCEPTANCE OF TERMS
By placing an order with Creative Mood LLC ("Seller"), you ("Buyer") agree to be bound by these Standard Terms and Conditions of Sale. Any modifications must be agreed to in writing by Seller.
2. ORDERS
2.1. All orders are subject to acceptance by Seller. Seller reserves the right to reject any order at its discretion.
2.2. Orders may not be canceled or modified once production has begun.
2.3. Custom sign orders require Buyer approval of proofs/designs before production begins.
3. PRICING AND PAYMENT
3.1. All prices are quoted in U.S. dollars and are subject to change without notice.
3.2. Full payment is required before production begins unless otherwise agreed upon in writing.
3.3. Accepted payment methods include credit/debit cards, bank transfers, and other online payment methods as listed at checkout.
3.4. Any taxes, duties, or fees imposed by government authorities shall be the responsibility of the Buyer.
4. SHIPPING AND DELIVERY
4.1. Seller ships orders within the United States and may offer international shipping at its discretion.
4.2. Shipping costs are calculated at checkout. Seller is not responsible for delays caused by shipping carriers.
4.3. Buyer must inspect the product upon delivery and report any damages or discrepancies within 48 hours of receipt.
4.4. Risk of loss transfers to Buyer upon shipment.
5. RETURNS AND REFUNDS
5.1. Due to the custom nature of our products, all sales are final. Returns and refunds are not accepted unless the product is defective or incorrect due to Seller error.
5.2. Claims for defective or incorrect products must be made in writing within 48 hours of delivery, accompanied by photographs and a detailed description.
5.3. If a return is approved, Seller will replace or repair the product at its discretion.
6. WARRANTY
6.1. Seller warrants that its products will be free from defects in materials and workmanship for 12 months from the date of delivery.
6.2. This warranty does not cover damage caused by improper installation, misuse, modifications, or external factors beyond Seller’s control.
6.3. Warranty claims must be submitted in writing with proof of purchase.
7. INTELLECTUAL PROPERTY
7.1. All designs, templates, and intellectual property related to the products remain the sole property of Seller. Buyer may not reproduce, copy, or distribute Seller’s designs without prior written consent.
8. LIMITATION OF LIABILITY
8.1. Seller shall not be liable for any indirect, incidental, or consequential damages resulting from the sale, use, or inability to use the product.
8.2. Seller’s liability is limited to the total amount paid by Buyer for the product.
9. FORCE MAJEURE
9.1. Seller is not responsible for delays or failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, supply chain disruptions, labor strikes, and acts of government.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California.
10.2. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in 4015 West Olympic Blvd, Los Angeles, CA 90019.
11. GENERAL PROVISIONS
11.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.2. These Terms constitute the entire agreement between the parties and supersede all prior agreements and understandings, whether written or oral.
For any inquiries, please contact:
Creative Mood LLC
4015 West Olympic Blvd, Los Angeles, CA 90019
Email: contact@cm.zone
Phone: 310.261.7908
Website: creativemood.mx